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| Disneyland Resort Discuss anything and everything about the Disneyland Resort. |
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#931 (permalink) |
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2,000 Plus Club Member
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SO, RoyalMidnight, wasn't the phrase "Value Engineering?"
__________________
You may contact me via jonvn@nadelberg.com. |
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#932 (permalink) | |
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2,000 Plus Club Member
Join Date: Nov 2000
Location: Christmasville
Posts: 6,128
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#933 (permalink) | |
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MouseInfo Regular
Join Date: Mar 2006
Location: Ann Arbor, MI
Age: 48
Posts: 242
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But people are absolutely correct in their sentiments that Disney is under no obligation whatsoever to render services--until such time as Disney sells me a ticket. Then, Disney, in my opinion, has a boatload of responsibility for providing appropriate services. Last Hypothetical: I purchase a membership to Club 33. Everytime I go to Club 33, I have a problem with the entertainment value: the food is cold, the service is slow, the decor is bland. Is Disney not under an obligation to provide quality services, or is it just caveat emptor, a "bad movie" for the price of a ticket as some have postulated? Is a bad Club 33 experience just an expensive "win some, lose some" lesson in the free market economy? It seems that many here are comfortable with the "next time I won't purchase a membership" recourse, ascribing Disney no responsibility for keeping me, the consumer, happy. The downside of this philosophy is an acceptance of mediocracy...which is precisely what we have wound up with at DCA. |
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#935 (permalink) | |
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MouseInfo Welcomed Guest
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#936 (permalink) |
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2,000 Plus Club Member
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Italy and only staying in two star hotels?
Poverty sucks.
__________________
You may contact me via jonvn@nadelberg.com. |
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#937 (permalink) | ||||
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5,000 plus Club Member
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Hmmmm, so many things to say.
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Not to mention you say "next time I won't purchase a membership" as if that is some kind of powerless solution. Believe me, enough people don't like what DL or any other park is doing and they stop buying tickets, DL will listen loud and clear. |
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#938 (permalink) | |
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MouseInfo Club Level
Join Date: Nov 2003
Location: san bernadino ca
Age: 48
Posts: 368
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