Disney Resort General Manager?

[Missers]

I have always found that the higher you go up the corporate ladder, the more likely you will get a response.

Just another of my two cents worth.

Missers

[DLMAGICDARREN]

Yeah, but don't go to high up or it will backfire in the other direction. The average person could not get a letter to go to Michael Eisner (or whatever executive) if their life depended on it.

I'm sure he COULD read anything addressed to him, but doubt he does. Sending a letter to him is probably like sending a letter to Santa Claus. You just need to beleive that he read it.

But the more liklihood is even if you do get a response, it will be the typical canned letter based on whatever your thoughts/concerns were, and Michael Eisner will have never even had any idea you wrote, cause it will be addressed from "The Office of Michael Eisner"

[Missers]

Darren, I agree with you. Believe it or not Complaint Letter writing is an art. In this case (I am not sure of the organizational chart)if there is someone who oversees all three hotel operations at DLR, that would be the person to write to. You usually want to take it at least one step up from where you experienced a problem. Not just the manager of the hotel, as he may be the problem.

Missers

[DLMAGICDARREN]

Good advise Missers! I suppose working your way up, is a smart system, if you have the patience.