Universal Orlando confirms June 5 phased re-opening; virtual queues, limited attendance, no-touch payments
Universal Parks & Resorts today confirmed plans to begin a phased reopening of Universal Orlando Resort beginning June 5, 2020. Amid continued concerns about COVID-19 coronavirus transmission, Universal promises the reopening will be carefully managed and include a wide range of new and enhanced best-practice health, safety and hygiene procedures based on guidelines from the CDC and health officials.
The reopening will include Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay. The popular Universal CityWalk Orlando began reopening May 14 with new health, safety and hygiene procedures. Universal Orlando first closed March 16, 2020.
Attendance during this time will be carefully managed and controlled. Universal will soon schedule team members for training on its new procedures. It will conduct a team-member-preview on June 1 and June 2 so the new procedures can be practiced and refined. A limited number of guests will be invited to visit on June 3 and June 4 as Universal continues to prepare for its phased opening.
The public opening will be on June 5, with Universal continuing to manage daily attendance.
Universal Orlando’s new procedures will cover three areas: screening, spacing and sanitization. Key measures will apply to both guests and team members:
- Guests and team members are required to wear face coverings and observe social distancing guidelines
- Theme park guests as well as all Universal team members are required to have temperature checks before coming on-site; those with temperatures of 100.4 or greater will not be allowed to enter
In addition to face coverings and temperature checks, guests can expect the following when they visit Universal Orlando:
- Staggered parking
- Managed and reduced daily park attendance
- Managed and reduced attraction ridership, show attendance and restaurant seating. Some areas and events may remain closed for now.
- Increased cleaning and disinfection of food locations, ride vehicles, restrooms and other frequent “touch points” that go beyond Universal’s already aggressive cleaning procedures
- Social distancing practices at all locations through the parks, within attractions and queues and at restaurants
- Use of virtual lines at select attractions
- Cashless payments and “no touch” policies where possible
Hotels Remain Closed
Universal’s resort hotels are an important part of the guest experience. Reopening plans are being finalized and details will be shared soon.
All Universal guests are urged to follow CDC guidelines and conduct temperature checks prior to their arrival. Guests should evaluate their own risk before they visit – and it is not recommended that older adults or individuals at high-risk with serious underlying medical conditions visit the destination. People who show no symptoms can still spread COVID-19 if they are infected. Any interaction with the general public poses an elevated risk of being exposed to COVID-19 and Universal cannot guarantee guests will not be exposed during their visit.
For information on CDC guidelines, click here. For more information about Universal Orlando’s policies during this time, visit Universal’s website. Due to the evolving nature of this situation, details are subject to change without notice.
See it for Yourself
Universal Orlando Resort begins phased opening on June 5, 2020.